Please know that your order is im
portant to us! Upon receiving your order, we will process and ship your antler chews within 24-48 hrs.
We offer “cost effective” USPS flat rate shipping on all orders shipping to the lower 48 contiguous states.
PLEASE NOTE: We currently do not offer international shipping or shipping to Alaska and Hawaii. If you are interested in shipping to an APO/FPO address we are honored to accommodate. Thank you!
REFUND POLICY (HASSLE FREE)
Customer satisfaction is very important to Ida Glow LLC. Please read our hassle free 10 day return policy below.
Returns: Under no circumstances are shipping and handling charges refundable. All return shipping charges are the sole responsibility of the customer. Please email or call us before returning merchandise to obtain the correct return address for your package. The chews must be in excellent unused condition and adequately packed with original packing material and insured before returning. Refunds will be given upon inspection by Ida Glow of the returned antler chew product(s). Custom orders, special orders, and bulk orders are nonrefundable. Exchanges are not available. All sales are final.
Sales Tax: Idaho residents are required to pay 6.0% sales tax on all orders.
Pricing: Prices are subject to change without notice.
Method of Payment: We accept Visa, Mastercard, American Express, and Money Orders. A 3% processing (merchant fee) will be added to all credit card transactions.
Ida Glow LLC. 109 Swarthout Rd. Kamiah, ID. 83536